Support

We are here to help.

The migrated Cloudflare site keeps account, downloads, and app access in one place. Send us the route, browser, operating system, and account email you used when the issue happened.

Email support

support@oikla.com

Urgent WhatsApp

Use the migrated Wix urgent support channel for launch or license issues.

Account hub

Check your Firebase login, launches, and download status.

Useful details

  • Product: Perception, SHAPE, dBX, CaveIR, or Audio Engine Lab.
  • Route: copy the exact Cloudflare URL you opened.
  • Audio source: Sine/Pink/White/Impulse, dBX, microphone, or system audio.
  • Browser and operating system, including version when possible.
Contact support